How do I cancel my service?

Should you have any kind of issue with your X Wire Networks Service(s) please contact our support team to get assistance before considering a cancellation: https://billing.xwirenetworks.com/supporttickets.php

To cancel your current service you have with us, please follow the below steps:

  1. Login to your account at https://billings.xwirenetworks.com/clientarea.php
  2. Click on "My services", Here you will see a list of all services you have with X Wire Networks.
  3. Next to the Product/Service you wish to cancel click on the View Details button "View Details"
  4. Click on the Management Actions tab and push "Request Cancellation"
  5. On the next page you can Provide us with some feedback and select the cancellation type, please see below for details regarding the available options.

    Immediate = Terminates your server within 24hours (around 09:00 GMT+1) of the issued cancellation request
    End of billing period = Keeps your server online until you have reached the end of your current billing period


Note: If you have any active PayPal subscriptions setup to pay for your services with us, then you will have to cancel those as we cannot do this for you.

  • 11 Uživatelům pomohlo
Byla tato odpověď nápomocná?

Související články

How soon will my service(s) be ready?

We aim to provide the fastest possible setup times for all our services.Paypal payments using...

How will I know when my service(s) is ready?

You will receive a welcome email as soon as your order is deployed to you. Please have in mind...

How do I renew my service(s)?

If You want to renew Your contract You have to pay the next contract period up-front. Before the...

You charged me even after I cancelled?

We never charge any client, nor do we store any credit card information or other similar data....

Powered by WHMCompleteSolution