You charged me even after I cancelled?

We never charge any client, nor do we store any credit card information or other similar data. All payments have to be initiated by the client. When cancelling your service with us please make sure you cancel any recurring Paypal subscriptions you have with set up with Paypal or else we will be automatically paid again even though you no longer have a service with us.

Please follow the steps below to cancel an active PayPal subscription:
 
  1. Navigate to the PayPal site and login to your account.
  2. Look up your last payment with us and click on the "Details" button of that payment.
  3. It will say at the top of the payment details something about a recurring subscription and it will give you the option to cancel your recurring subscription with us.
 
As always, if you have any questions or need any assistance, please do not hesitate to contact us!
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